Last Updated: March 12, 2026
Epoch Forge Inc. ("Epoch," "we," "our," or "us") respects your privacy and is committed to protecting information related to users of our websites, mobile applications, and digital games (collectively referred to as the "Services").
This Privacy Policy explains what information may be collected when you interact with our Services, how that information may be used, and what rights users may have regarding their data.
By accessing or using our Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.
1. Information We May Collect
We may collect limited categories of information necessary to operate, maintain, and improve the Services.
1.1 Information You Provide
You may voluntarily provide certain information when interacting with us, including:
Email address when contacting customer support
Messages, feedback, or inquiries submitted to us
Information included in support requests or reports
This information is used solely to respond to inquiries or assist users.
Our Services generally do not require account registration.
1.2 Information Collected Automatically
When you access or use our Services, certain technical information may be collected automatically. This may include:
Device type and device model
Operating system and version
Language and regional settings
Application version and usage diagnostics
Internet Protocol (IP) address
Advertising identifiers (such as Google Advertising ID or Apple IDFA)
These identifiers may be used for:
analytics and performance monitoring
advertising attribution
fraud detection
service optimization
Users may reset or disable advertising identifiers in their device settings.
Android
Settings → Google → Ads → Reset Advertising ID / Opt out of Ads Personalization
iOS
Settings → Privacy & Security → Tracking → Disable "Allow Apps to Request to Track"
2. Third-Party Services
To support the functionality and performance of our Services, we may integrate third-party service providers or software development kits (SDKs).
These services may include:
Analytics tools used to monitor application stability and performance
Advertising networks used to display advertisements
Marketing attribution services used to measure marketing campaign performance
Customer support tools used to manage user inquiries
These third parties may collect limited technical information such as:
device identifiers
usage events
advertising identifiers
Such data is processed according to the respective privacy policies of those providers.
Epoch does not sell personal information to third parties.
3. How Information Is Used
Information collected through the Services may be used for the following purposes:
Operating and maintaining the Services
Improving game performance and user experience
Monitoring stability and fixing technical issues
Responding to support requests and feedback
Preventing fraud, abuse, or unauthorized activity
Measuring advertising effectiveness
Complying with legal obligations
We do not engage in automated decision-making that produces legal or similarly significant effects.
4. Cookies and Similar Technologies
Our websites may use cookies or similar technologies to support basic functionality and analytics.
These technologies may be used to:
maintain service functionality
understand usage patterns
improve website performance
Users may disable cookies through their browser settings.
Disabling cookies may affect certain website features.
5. Information Sharing
Epoch does not sell personal information.
Information may be disclosed only under limited circumstances:
to trusted service providers that assist in operating the Services
when required by law, legal process, or government request
to protect the rights, property, or safety of Epoch, our users, or the public
in connection with a corporate transaction such as a merger or acquisition
Any service providers receiving information are required to process it in accordance with applicable data protection laws.
6. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Because our Services generally do not require user accounts, we typically do not maintain persistent personal profiles.
Where applicable, information may be retained for security, legal compliance, or operational needs.
7. Data Deletion
Local Data
Game data such as progress, settings, or gameplay preferences may be stored locally on your device.
If you uninstall the application, this local data is automatically removed.
Third-Party Data
Certain analytics or advertising data may be processed by third-party service providers.
These providers maintain their own data retention practices under their respective privacy policies.
Epoch does not directly control the storage duration of such third-party data.
Requests
If you wish to submit a request related to your data rights, please contact us at:
Email: [email protected]
We will review and respond to requests within 30 days, where applicable under relevant laws.
8. Security Measures
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.
However, no internet-based service can guarantee complete security.
Users access the Services at their own discretion.
9. Age Restrictions
Our Services are intended for individuals 18 years of age or older, or the minimum legal age required in the user's jurisdiction.
We do not knowingly collect personal information from children.
If we become aware that personal information from a minor has been collected inadvertently, we will take reasonable steps to delete such data.
Parents or guardians who believe a child has provided personal information may contact us.
10. International Data Transfers
Our Services may be operated from infrastructure located in the United States or other jurisdictions.
Information collected may therefore be transferred to and processed in countries outside your place of residence.
Where required by applicable law (including GDPR), appropriate safeguards such as Standard Contractual Clauses (SCCs) may be used to protect personal data during international transfers.
11. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws, including:
requesting access to personal data
requesting correction of inaccurate information
requesting deletion of personal data
requesting restriction of processing
withdrawing consent where processing is based on consent
requesting a portable copy of personal information
To exercise these rights, please contact us at:
Verification of identity may be required before processing requests.
12. California Privacy Rights (CCPA / CPRA)
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
During the previous 12 months, the Services may have collected the following categories of personal information:
Identifiers – such as IP address or advertising identifiers (e.g., Google Advertising ID or Apple IDFA).
Device Information – including device model, operating system version, and language settings.
Internet or Network Activity – such as gameplay activity, application usage statistics, and interaction with in-app features.
Approximate Location Information – general geographic location inferred from IP address (for example, country or city level).
Commercial Information – records of in-app purchases where applicable.
Epoch Forge Inc. does not sell personal information in the traditional sense. However, certain sharing of advertising identifiers with advertising partners for personalized advertising or attribution purposes may be considered "sharing" under California privacy law.
California residents have the right to request:
access to the personal information collected about them
deletion of personal information, subject to certain legal exceptions
correction of inaccurate personal information
the ability to opt out of the sale or sharing of personal information
Users may opt out of personalized advertising by adjusting the privacy or advertising settings on their device.
Alternatively, requests may be submitted by contacting us at:
Email: [email protected]
Subject Line: "California Privacy Request"
Epoch will not deny services, charge different prices, or otherwise discriminate against users for exercising their privacy rights under applicable law.
13. Do Not Track
Some web browsers offer a Do Not Track (DNT) feature.
At this time, our Services do not respond to DNT signals.
Users may manage privacy preferences through device or browser settings.
14. Policy Updates
We may update this Privacy Policy periodically.
When changes occur, the updated version will be published at:
https://epochforgegame.com/heistcrewgame/privacy.html
Continued use of the Services after changes take effect indicates acceptance of the revised policy.
15. Contact Information
If you have questions regarding this Privacy Policy or our data practices, you may contact us at:
Epoch Forge Inc.
25 FIRST AVENUE SW, STE A
WATERTOWN, SD 57201
United States
Email: [email protected]